Where Service Businesses Lose Money: From First Call to Final Payment
Small breakdowns can cost service businesses real money. Easton follows one customer from first contact through payment to show where leads, estimates, job handoffs, and invoices get stuck—and how to spot the gaps in your own business.
Paying for Software Your Team Can’t Use: Inside a Housecall Pro Implementation
Paying for software doesn’t mean your team can use it. Easton and Kat go inside an HVAC implementation to discuss process gaps, job workflows, training, and what has to work before go-live.
